Tapsy
  • Platform
    • FeaturesDiscover surveys, rewards, and tools that improve guest experiences.
    • Tapsy PointsCompare premium NFC stand options to match your space and brand.
    • AboutMeet the team and story behind Tapsy.
  • Use cases
    • Customer EngagementReal-time feedback and engagement at the physical moment — tap, collect, reward, and act in one loop.
    • Customer SatisfactionCSAT, NPS, CES, and smiley surveys at tables, counters, and exits — not days later by email.
    • Customer ExperienceMeasure CX with real-time feedback and AI analytics — at tables, counters, sessions, and exits.
    • Guest FeedbackCollect guest feedback and improve satisfaction during the stay — reception, rooms, breakfast, and exits.
    • NFC & QR FeedbackNFC tap or QR scan opens a short mobile flow — no app, no account, no long forms people abandon.
    • Digital LoyaltyFeedback-powered loyalty with instant rewards and return incentives — not points for spending alone.
    • Idea CollectionCollect customer, visitor, member, and employee ideas via NFC and QR — with voting and theme grouping.
    • Survey KioskA lightweight survey kiosk alternative — branded points and phones, not bulky tablet terminals.
  • Industries
    • Restaurants & CafésCapture in-the-moment dining feedback and boost return visits.
    • Accommodation & HospitalityImprove guest stays with real-time service and experience insights.
    • Visitor Attractions & CultureMeasure visitor satisfaction across exhibitions, tours, and moments.
    • Events & ConferencesUnderstand attendee sentiment during events and act immediately.
    • Wellness ServicesTrack service quality and keep clients coming back.
    • Travel & MobilityCollect quick traveler feedback at high-traffic touchpoints.
    • Retail SpacesTurn store feedback into better operations and loyalty.
    • Coworking OfficesHear member needs faster and optimize shared spaces.
    • Employee EngagementStrengthen culture with fast internal feedback loops.
    • HousingCapture tenant feedback and improve residential experiences faster.
    • Home DeliveryCollect post-delivery feedback and recover customer issues quickly.
    • EducationGather student and campus feedback where experiences happen.
    • CinemasImprove showtime experiences with instant audience feedback.
    • Sports AssociationsEngage members and improve club experiences continuously.
  • Pricing
  • Resources
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All industries

Explore how Tapsy helps restaurants, hotels, venues, retail, workplaces, and more collect feedback and build loyalty.

Restaurants & Cafés

Capture in-the-moment dining feedback and boost return visits.

Accommodation & Hospitality

Improve guest stays with real-time service and experience insights.

Visitor Attractions & Culture

Measure visitor satisfaction across exhibitions, tours, and moments.

Events & Conferences

Understand attendee sentiment during events and act immediately.

Wellness Services

Track service quality and keep clients coming back.

Travel & Mobility

Collect quick traveler feedback at high-traffic touchpoints.

Retail Spaces

Turn store feedback into better operations and loyalty.

Coworking Offices

Hear member needs faster and optimize shared spaces.

Employee Engagement

Strengthen culture with fast internal feedback loops.

Housing

Capture tenant feedback and improve residential experiences faster.

Home Delivery

Collect post-delivery feedback and recover customer issues quickly.

Education

Gather student and campus feedback where experiences happen.

Cinemas

Improve showtime experiences with instant audience feedback.

Sports Associations

Engage members and improve club experiences continuously.

Tapsy
  • Platform
  • Pricing
  • About

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