Tapsy helps businesses collect QR code feedback without long forms, app downloads, or delayed email surveys.
Links, emails, and long QR forms add friction. Tapsy gives one-tap NFC access with QR fallback on the same branded point.
NFC tap or QR scan opens a short flow in the browser — no app.
Smileys, ratings, or comments on mobile — built to finish in seconds.
Optional thank-you offers and placement analytics for what gets completed.
Branded physical points with NFC and QR — short flows, rewards, urgent routing, and analytics by placement.
Menus, table tents, room cards, counters, event signage, and exit areas — put tap and scan points where people pause.
Table, counter, pickup, menu, service, restroom, and next-visit reward feedback.
Learn more →Reception, breakfast, room, spa, housekeeping, checkout, and in-stay issue feedback.
Learn more →Session ratings, catering feedback, sponsor-area reactions, registration issues, and live attendee sentiment.
Learn more →Exhibition ratings, accessibility comments, route feedback, café/shop feedback, and visitor ideas.
Learn more →Wi-Fi, meeting rooms, phone booths, kitchen, cleanliness, community events, and shared services.
Learn more →In-store service, checkout, returns, product availability, store atmosphere, and loyalty offers.
Learn more →Branded Tapsy Points with NFC and QR access
Smiley ratings, surveys, NPS, CSAT, CES, comments, ideas, and issue reports
Reward campaign builder for coupons, perks, freebies, upgrades, recognition, or sponsor-backed offers
Real-time alerts for urgent feedback
AI-supported sentiment and topic analysis
Multilingual feedback flows
For single-location and growing teams: real-time feedback, rewards, advanced analytics, and multi-location visibility.
198€99€/month
20€10€/month per Tapsy Point*
For large networks that need API access, white-labeling, and dedicated success support.
Custom
* Dialogue Tapsy Point (Wall) price shown. Other models vary; shipping depends on country and quantity.
No. People tap an NFC point or scan a QR code on a Tapsy Point and complete the flow in their mobile browser. No app store, no account, and no login required.
Yes. Rewards are optional. You can collect feedback only, or add coupons, perks, and thank-you offers when you want higher participation or repeat-visit campaigns.
Yes. The physical point stays in place while you change the linked flow, questions, language, reward logic, and destination URLs from the Tapsy dashboard.
Create a short mobile flow, link it to your Tapsy Point, and print or deploy stands at counters, tables, menus, or exit areas. Most teams go live within days.
Yes. Tapsy Points combine QR scan and NFC tap on one stand. QR works on every smartphone; NFC gives a one-tap shortcut where supported.
Yes. You can configure multilingual flows per location or campaign — useful for tourism, events, hotels, and any venue with international visitors.
Yes. Tapsy includes consent flows, encryption, and data export tools. You keep control of your customer feedback data and how it is used.
Yes. Negative scores, issue reports, and urgent comments can trigger real-time alerts so staff can respond while the customer or guest is still on site.
Yes. AI helps group open comments into themes, sentiment, and trends so teams review patterns instead of reading every response line by line.
Yes. Tapsy connects to CRM, PMS, POS, ticketing, and analytics tools via API and webhooks so feedback reaches the systems your team already uses.
Yes. Compare feedback by site, floor, service area, or campaign. Multi-location dashboards help ops and leadership spot what is working across the network.
Unhappy responses can trigger private follow-up questions and real-time alerts. That gives staff a chance to recover the experience before it becomes a public review.
Use both on the same point. NFC is fastest for tap-to-feedback; QR ensures every device can participate. Tapsy tracks performance by placement either way.
High-visibility spots where people pause: table tents, menus, room cards, reception, event signage, and exits. Avoid hiding codes where scan rates will stay low.
Keep flows short, place codes at eye level, use branded stands (not tiny stickers), and optionally reward completion. Tapsy shows which placements convert best.
