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Tap. Tell. Treat.
Guests tap the Tapsy Point, tell you what they think, and get a treat—then come back for more. Fast feedback becomes loyalty, repeat visits, and revenue, all in a tap.
One Tap Feedback via Tapsy Point
Guests simply tap the Tapsy Point with their phone. No apps needed — instant access through NFC technology. Leave quick feedback with smileys, short surveys, or reviews.
Reward Campaign Builder
Create multiple reward campaigns tailored to specific areas and time periods.
Experience Evaluation
Capture real-time experience ratings and feedback at key touchpoints. Understand guest satisfaction instantly and identify areas for improvement.
Rewards & Incentives
Instantly deliver a small treat (discount, voucher or freebie) to guests as a thank you. Redemption tracking included. Effortless feedback for you, instant value for them, and more returning guests for your business.
AI Insights & Analytics
Get instant dashboards, chain benchmarking, sentiment clustering, churn alerts, and predictive signals to spot guest trends before they become problems.
Integrations & Data Ownership
Connect Tapsy to your PMS, POS, CRM, and loyalty systems via API & webhooks. Maintain full control over guest data with GDPR-compliant tools.
Everything You Need, Nothing You Don't
NFC Stands
Eco-friendly wooden stands that enable instant guest engagement without apps.
Data Ownership
Build your own guest database instead of losing insights to third parties.
Multi-Language Support
Break down language barriers with automatic translation in over 90 languages, ensuring inclusivity in the innovation process
Custom Branding
Align the platform with your brand identity for a seamless experience that fits your organization's look and feel
Custom OpenID Login & Email Provider
Integrate your existing authentication system and email infrastructure for seamless user access and unified communication
QR Code Generation
Generate QR codes to give users easy, direct access to idea submission forms, feedback pages, and innovation updates