Capture instant feedback from shoppers through a Tapsy stand at checkout, fitting rooms, or service areas — no app needed — and reward them with offers that drive repeat visits. All with a simple tap.
Customers tap the Tapsy Point at checkout, fitting rooms, or key touchpoints. No apps needed—instant access through NFC technology.
Customers share quick feedback about products, service, store experience, and wait times. Real-time insights help you improve instantly.
Reward customers instantly with discounts, vouchers, or freebies. They redeem on their next visit, driving repeat purchases and loyalty.
Fast, lightweight feedback at checkout or fitting rooms drives participation. Tapsy makes it easy to capture insights, reward customers, and build first-party data instead of relying only on public reviews.
Capture fast, lightweight customer feedback in multiple languages with AI-powered analysis for retail chains, boutiques, and malls.
Real-time ratings for products, service, and store experience to improve operations instantly and boost customer satisfaction.
Let customers suggest products, vote on improvements, and track enhancements transparently across your retail space.
Discounts, vouchers, and freebies delivered instantly to boost participation and drive repeat purchases.
Real-time dashboards, sentiment analysis, and predictive insights for smarter inventory decisions and customer experience optimization.
Connect to POS systems, inventory management, and loyalty programs via API and webhooks to build first-party data.
For single-location and growing teams: real-time feedback, rewards, advanced analytics, and multi-location visibility.
For large networks that need API access, white-labeling, and dedicated success support.
No! Tapsy uses NFC technology so customers can participate instantly in their browser. No app downloads, no app store searches. Just tap and engage—perfect for busy retail spaces and checkout areas.
Absolutely! Multilingual flows are built-in and easy to configure. Perfect for retail spaces welcoming diverse customers and international shoppers.
Customers can rate their shopping experience at any touchpoint—checkout, fitting rooms, or service areas. Tapsy captures this data in real-time, allowing you to understand satisfaction levels, identify trends, and make immediate improvements to enhance the customer experience.
Tapsy connects to POS systems, inventory management, and loyalty programs via API & webhooks. We'll help you integrate with your existing retail tech stack so everything works seamlessly together and you build first-party data.
Yes! Consent flows, encryption, and data export tools are standard. We're built with European data protection in mind, so you can confidently serve customers across all markets.
Tapsy Stands start at just €15-30 for small units and €60-150 for larger installations. Significantly cheaper than traditional kiosks while delivering superior engagement results for retail spaces.
Yes! Our Flow Builder lets you create contextual campaigns and upsell offers in minutes. Adapt surveys based on customer answers, time windows, or location placement—perfect for promoting products or collecting feedback at checkout.
Real-time dashboards, sentiment clustering, churn prediction, and ROI tracking. Turn customer feedback into actionable insights that help you improve products, optimize service, and drive repeat purchases while building valuable first-party data.
