Use Tapsy stands around your space to capture feedback on rooms, services, and amenities, while rewarding members with perks that strengthen loyalty. All with a simple tap.
Members tap the Tapsy Point at common areas, meeting rooms, or key touchpoints. No apps needed—instant access through NFC technology.
Members share quick feedback about Wi-Fi, meeting rooms, cleanliness, facilities, and service issues. Real-time insights help you improve instantly.
Reward members instantly with discounts, free meeting room time, or vouchers. They redeem on their next visit, driving retention and engagement.
The details members notice most are the ones worth acting on.
Capture micro-feedback on facilities and services in multiple languages with AI-powered analysis for coworking spaces and business centers.
Real-time ratings for Wi-Fi, meeting rooms, cleanliness, and facilities to identify and resolve issues instantly.
Let members vote on improvements, suggest amenities, and track enhancements transparently across your coworking space.
Discounts, free meeting room time, and vouchers delivered instantly to drive retention and engagement.
Real-time dashboards, sentiment analysis, and predictive insights for smarter facility management and member experience optimization.
Connect to membership systems, booking platforms, and facility management via API and webhooks.
For single-location and growing teams: real-time feedback, rewards, advanced analytics, and multi-location visibility.
198€99€/month
20€10€/month per Tapsy Point*
For large networks that need API access, white-labeling, and dedicated success support.
Custom
* Dialogue Tapsy Point (Wall) price shown. Other models vary; shipping depends on country and quantity.
No. Members tap or scan in lobbies, meeting areas, or near amenities — browser-based participation without another workplace app.
Yes. Rewards are optional. You can collect feedback only, or add coupons, perks, and thank-you offers when you want higher participation or repeat-visit campaigns.
Yes. The physical point stays in place while you change the linked flow, questions, language, reward logic, and destination URLs from the Tapsy dashboard.
Most teams launch a first feedback point in days, not months. You configure flows online, place branded Tapsy Points where the experience happens, and start collecting responses immediately.
Yes. Every Tapsy Point supports NFC tap and QR scan on the same stand. NFC is fastest where phones support it; QR works everywhere as a fallback.
Yes. You can configure multilingual flows per location or campaign — useful for tourism, events, hotels, and any venue with international visitors.
Yes. Tapsy includes consent flows, encryption, and data export tools. You keep control of your customer feedback data and how it is used.
Yes. Negative scores, issue reports, and urgent comments can trigger real-time alerts so staff can respond while the customer or guest is still on site.
Yes. AI helps group open comments into themes, sentiment, and trends so teams review patterns instead of reading every response line by line.
Yes. Tapsy connects to CRM, PMS, POS, ticketing, and analytics tools via API and webhooks so feedback reaches the systems your team already uses.
Yes. Compare feedback by site, floor, service area, or campaign. Multi-location dashboards help ops and leadership spot what is working across the network.
Unhappy responses can trigger private follow-up questions and real-time alerts. That gives staff a chance to recover the experience before it becomes a public review.
Yes. Idea collection and voting at kitchenettes, meeting rooms, or reception surfaces friction members notice every day.
Yes. Pulse Wi‑Fi, coffee, meeting rooms, and cleanliness with short flows tied to each zone or floor.
Yes. Compare member sentiment across locations and spot which sites deliver the best community experience.
