IconIconIconIconIcon

Member feedback made visible, instant, and app-free

Use Tapsy stands around your space to capture feedback on rooms, services, and amenities, while rewarding members with perks that strengthen loyalty. All with a simple tap.

Enter your email and we'll get back to you to arrange a demo.

Member feedback made visible, instant, and app-free

Create co-working spaces members can't stop talking about

Tap

Members tap the Tapsy Point at common areas, meeting rooms, or key touchpoints. No apps needed—instant access through NFC technology.

Tell

Members share quick feedback about Wi-Fi, meeting rooms, cleanliness, facilities, and service issues. Real-time insights help you improve instantly.

Treat

Reward members instantly with discounts, free meeting room time, or vouchers. They redeem on their next visit, driving retention and engagement.

From micro-feedback to major improvements

The details members notice most are the ones worth acting on.

Tapsy behind wall

Micro-feedback for coworking spaces

Capture member feedback about Wi-Fi, meeting rooms, cleanliness, facilities, and service quality. AI generates multilingual questions tailored to your coworking space and member needs.

See survey tools

Vote on improvements and amenities

Let members suggest and vote on improvements, amenities, or services. Turn members into co-creators of your coworking experience and build engagement through participation.

Explore idea boards

Real-time facility and service ratings

Members rate their experience instantly, especially for Wi-Fi, meeting rooms, cleanliness, and facilities. Identify issues before they escalate and improve operations in real-time.

See evaluation tools

Instant rewards that drive retention

Deliver guaranteed rewards like discounts, free meeting room time, or vouchers. Build loyalty through immediate gratification that drives retention and engagement.

Explore rewards

Everything you need from a member engagement tool

Feedback & Surveys

Capture micro-feedback on facilities and services in multiple languages with AI-powered analysis for coworking spaces and business centers.

Experience Evaluation

Real-time ratings for Wi-Fi, meeting rooms, cleanliness, and facilities to identify and resolve issues instantly.

Idea Boards

Let members vote on improvements, suggest amenities, and track enhancements transparently across your coworking space.

Rewards & Incentives

Discounts, free meeting room time, and vouchers delivered instantly to drive retention and engagement.

AI Insights & Analytics

Real-time dashboards, sentiment analysis, and predictive insights for smarter facility management and member experience optimization.

Integrations & Data Ownership

Connect to membership systems, booking platforms, and facility management via API and webhooks.

Plans designed for your coworking space

Tapsy thinking
Tapsy BUSINESSMost popular

For single-location and growing teams: real-time feedback, rewards, advanced analytics, and multi-location visibility.

Tapsy ENTERPRISE

For large networks that need API access, white-labeling, and dedicated success support.

Contact SalesIncludes everything in Business, plus:

Frequently asked questions!

  • Do members need to download an app?

    No! Tapsy uses NFC technology so members can participate instantly in their browser. No app downloads, no app store searches. Just tap and engage—perfect for busy coworking spaces and business centers.

  • Can we run Tapsy in multiple languages?

    Absolutely! Multilingual flows are built-in and easy to configure. Perfect for coworking spaces welcoming diverse members and international professionals.

  • How does experience evaluation work for coworking spaces?

    Members can rate their experience at any touchpoint—common areas, meeting rooms, facilities. Tapsy captures this data in real-time, allowing you to understand satisfaction levels, identify micro-issues, and make immediate improvements to enhance the member experience.

  • What integrations are available for coworking spaces?

    Tapsy connects to membership systems, booking platforms, and facility management via API & webhooks. We'll help you integrate with your existing coworking tech stack so everything works seamlessly together.

  • Is Tapsy GDPR-compliant?

    Yes! Consent flows, encryption, and data export tools are standard. We're built with European data protection in mind, so you can confidently serve members across all markets.

  • How much does the hardware cost?

    Tapsy Stands start at just €15-30 for small units and €60-150 for larger installations. Significantly cheaper than traditional kiosks while delivering superior engagement results for coworking spaces.

  • Can we customize the feedback flows for our coworking space?

    Yes! Our Flow Builder lets you create contextual campaigns and upsell offers in minutes. Adapt surveys based on member answers, time windows, or location placement—perfect for collecting feedback on specific facilities or services.

  • What kind of analytics do we get?

    Real-time dashboards, sentiment clustering, issue tracking, and ROI tracking. Turn member feedback into actionable insights that help you improve facilities, optimize services, and drive member retention through participatory engagement.

Get a demo for Tapsy

Tell us a little about you and we'll show you how Tapsy can help you collect feedback, reward participation, and improve the experience.