Use Tapsy stands at entrances, sessions, food areas, and exits to capture instant insights and reward attendees during the event. All with a simple tap.
Attendees tap the Tapsy Point at entrances, seating areas, or key touchpoints. No apps needed—instant access through NFC technology.
Attendees share real-time feedback about queues, facilities, sound, seating, or service issues. Capture peak-time pain points instantly.
Reward attendees instantly with 'sorry rewards' for issues, discounts for future events, or freebies. Turn negative experiences into positive ones.
Catch issues in real-time, reward attendees and use their feedback to make every event better than the last.
Capture real-time attendee feedback in multiple languages with AI-powered analysis for festivals, conferences, and events.
Real-time ratings for queues, facilities, sound, and seating to identify and resolve issues instantly during events.
Let attendees vote on future events, suggest improvements, and track enhancements transparently across your venue.
Instant 'sorry rewards', future event discounts, and freebies delivered to prevent bad reviews and drive repeat attendance.
Real-time dashboards, sentiment analysis, and predictive insights for smarter event planning and venue optimization.
Connect to ticketing systems, POS, and event management platforms via API and webhooks.
For single-location and growing teams: real-time feedback, rewards, advanced analytics, and multi-location visibility.
198€99€/month
20€10€/month per Tapsy Point*
For large networks that need API access, white-labeling, and dedicated success support.
Custom
* Dialogue Tapsy Point (Wall) price shown. Other models vary; shipping depends on country and quantity.
No. Attendees tap or scan at registration, sessions, catering breaks, or exits — no app download on conference Wi‑Fi.
Yes. Rewards are optional. You can collect feedback only, or add coupons, perks, and thank-you offers when you want higher participation or repeat-visit campaigns.
Yes. Reuse the same stands across events while changing flows, sponsors, languages, and reward campaigns per show.
Most teams launch a first feedback point in days, not months. You configure flows online, place branded Tapsy Points where the experience happens, and start collecting responses immediately.
Yes. Every Tapsy Point supports NFC tap and QR scan on the same stand. NFC is fastest where phones support it; QR works everywhere as a fallback.
Yes. You can configure multilingual flows per location or campaign — useful for tourism, events, hotels, and any venue with international visitors.
Yes. Tapsy includes consent flows, encryption, and data export tools. You keep control of your customer feedback data and how it is used.
Yes. Negative scores, issue reports, and urgent comments can trigger real-time alerts so staff can respond while the customer or guest is still on site.
Yes. AI helps group open comments into themes, sentiment, and trends so teams review patterns instead of reading every response line by line.
Yes. Tapsy connects to CRM, PMS, POS, ticketing, and analytics tools via API and webhooks so feedback reaches the systems your team already uses.
Yes. Compare feedback by site, floor, service area, or campaign. Multi-location dashboards help ops and leadership spot what is working across the network.
Unhappy responses can trigger private follow-up questions and real-time alerts. That gives staff a chance to recover the experience before it becomes a public review.
Yes. Link points to halls, days, or tracks so organizers see which sessions worked and where to improve next year.
Yes. Sponsor-backed coupons and perks boost response rates while giving exhibitors a visible role in the attendee loop.
Yes. Physical points cover on-site moments; you can combine with digital touchpoints for a consistent feedback loop across formats.
