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Turn every attendee into a voice that shapes your next event

Use Tapsy stands at entrances, sessions, food areas, and exits to capture instant insights and reward attendees during the event. All with a simple tap.

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Turn every attendee into a voice that shapes your next event

The Tapsy Loyalty Loop that keep attendees coming back

Tap

Attendees tap the Tapsy Point at entrances, seating areas, or key touchpoints. No apps needed—instant access through NFC technology.

Tell

Attendees share real-time feedback about queues, facilities, sound, seating, or service issues. Capture peak-time pain points instantly.

Treat

Reward attendees instantly with 'sorry rewards' for issues, discounts for future events, or freebies. Turn negative experiences into positive ones.

Turn attendee insights into events they'll never forget

Catch issues in real-time, reward attendees and use their feedback to make every event better than the last.

Tapsy behind wall

Real-time feedback for events

Capture attendee feedback about queues, toilets, sound quality, seating, and overall experience. AI generates multilingual questions tailored to your event type and venue.

See survey tools

Vote on next events and improvements

Let attendees suggest and vote on future events, improvements, or programming. Turn attendees into co-creators and build anticipation for upcoming events.

Explore idea boards

Real-time issue capture and ratings

Attendees rate their experience instantly, especially during peak times. Identify issues with queues, facilities, sound, or seating before they become bad reviews.

See evaluation tools

Instant 'sorry rewards' and future event discounts

Deliver guaranteed rewards like 'sorry vouchers' for issues, discounts for future events, or freebies. Prevent negative reviews through immediate service recovery.

Explore rewards

Everything event venues need from a managing software

Feedback & Surveys

Capture real-time attendee feedback in multiple languages with AI-powered analysis for festivals, conferences, and events.

Experience Evaluation

Real-time ratings for queues, facilities, sound, and seating to identify and resolve issues instantly during events.

Idea Boards

Let attendees vote on future events, suggest improvements, and track enhancements transparently across your venue.

Rewards & Incentives

Instant 'sorry rewards', future event discounts, and freebies delivered to prevent bad reviews and drive repeat attendance.

AI Insights & Analytics

Real-time dashboards, sentiment analysis, and predictive insights for smarter event planning and venue optimization.

Integrations & Data Ownership

Connect to ticketing systems, POS, and event management platforms via API and webhooks.

Plans designed for your venue

Tapsy thinking
Tapsy BUSINESSMost popular

For single-location and growing teams: real-time feedback, rewards, advanced analytics, and multi-location visibility.

Tapsy ENTERPRISE

For large networks that need API access, white-labeling, and dedicated success support.

Contact SalesIncludes everything in Business, plus:

Frequently asked questions!

  • Do attendees need to download an app?

    No! Tapsy uses NFC technology so attendees can participate instantly in their browser. No app downloads, no app store searches. Just tap and engage—perfect for busy festivals, conferences, and events.

  • Can we run Tapsy in multiple languages?

    Absolutely! Multilingual flows are built-in and easy to configure. Perfect for events and venues welcoming international attendees and diverse audiences.

  • How does experience evaluation work for events?

    Attendees can rate their experience at any touchpoint during the event. Tapsy captures this data in real-time, allowing you to understand satisfaction levels, identify peak-time issues, and make immediate improvements to prevent bad reviews.

  • What integrations are available for event venues?

    Tapsy connects to ticketing systems, POS, and event management platforms via API & webhooks. We'll help you integrate with your existing event tech stack so everything works seamlessly together.

  • Is Tapsy GDPR-compliant?

    Yes! Consent flows, encryption, and data export tools are standard. We're built with European data protection in mind, so you can confidently serve attendees across all markets.

  • How much does the hardware cost?

    Tapsy Stands start at just €15-30 for small units and €60-150 for larger installations. Significantly cheaper than traditional kiosks while delivering superior engagement results for events and venues.

  • Can we customize the feedback flows for our events?

    Yes! Our Flow Builder lets you create contextual campaigns and upsell offers in minutes. Adapt surveys based on attendee answers, time windows, or location placement—perfect for promoting future events or collecting feedback at different stages.

  • What kind of analytics do we get?

    Real-time dashboards, sentiment clustering, churn prediction, and ROI tracking. Turn attendee feedback into actionable insights that help you improve events, optimize facilities, and drive repeat attendance.

Get a demo for Tapsy

Tell us a little about you and we'll show you how Tapsy can help you collect feedback, reward participation, and improve the experience.