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Resident feedback made instant and easy

Place Tapsy stands in lobbies, shared spaces, and service areas so residents can report issues, share ideas, and receive rewards — no app required. All with a simple tap.

Resident feedback made instant and easy

The Tapsy Feedback Loop

Tap

Residents tap a Tapsy Point in common areas, entrance zones, or service desks and open feedback instantly.

Tell

Tenants share quick feedback on cleanliness, maintenance, safety, communication, and daily service quality.

Treat

You respond with fast service recovery and lightweight incentives that improve trust and participation.

From issue reporting to stronger resident loyalty

Collect fast building-level feedback, prioritize the right fixes, and show tenants you act on what they share.

Tapsy behind wall

Quick resident pulse surveys

Run short surveys at key touchpoints like lobbies, laundry rooms, shared kitchens, and maintenance desks. Measure service quality in real time.

See housing survey flows

Resident ideas and voting

Let tenants suggest improvements and vote on priorities like amenities, communication improvements, and common-area upgrades.

Explore resident idea boards

Real-time resident experience evaluation

Track satisfaction across buildings and touchpoints, identify recurring issues, and monitor impact after fixes are rolled out.

See housing experience evaluation

Participation incentives that increase response rates

Boost engagement with simple incentives such as community perks, draws, or acknowledgement programs that encourage ongoing feedback.

Explore housing rewards

Everything housing teams need to close the feedback loop

Feedback & Surveys

Collect resident feedback at property touchpoints with mobile-first flows.

Experience Evaluation

See satisfaction trends by building, area, and service category.

Idea Boards

Collect improvement ideas and validate priorities through resident voting.

Rewards & Incentives

Use participation incentives to increase tenant feedback consistency.

AI Insights & Analytics

Understand recurring themes and identify high-impact actions faster.

Integrations & Data Ownership

Connect with your existing property workflows and keep ownership of resident data.

Plans designed for housing and property operations

Tapsy thinking
Tapsy BUSINESSMost popular

For single-location and growing teams: real-time feedback, rewards, advanced analytics, and multi-location visibility.

Tapsy ENTERPRISE

For large networks that need API access, white-labeling, and dedicated success support.

Contact SalesIncludes everything in Business, plus:

Frequently asked questions!