Place app-free Tapsy stands in stations, terminals, vehicles, and service areas to capture issues in real time and reward passengers for sharing input. All with a simple tap.
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Passengers tap a Tapsy Point with their phone — no app needed, ideal for tourists, commuters, and international travelers.
They give quick feedback with smileys, short surveys, or a simple issue report — right where the problem happens (gate, platform, restroom, signage).
Offer an instant, lightweight "thank you" (voucher, discount, freebie) where appropriate — or route issues directly to the right team for fast resolution.
Small frictions create big stress. Tapsy Captures passenger feedback in the moment, helping your mobility hub act quickly, prioritize what matters most, and continuously improve the journey.
Multilingual, mobile-friendly, and AI-analyzed — built for mixed passenger populations.
Real-time experience ratings to improve service quality and flow.
Passengers suggest and vote; you track improvements transparently.
Vouchers, freebies, or partner discounts delivered instantly.
Dashboards, benchmarking, sentiment/topic clustering, and trend detection.
Integrate via API & webhooks with your existing tech stack (service desks, CRM, operations tools).
For single-location and growing teams: real-time feedback, rewards, advanced analytics, and multi-location visibility.
For large networks that need API access, white-labeling, and dedicated success support.
No — they tap and engage instantly in the browser.
Yes — multilingual flows are built-in and configurable per touchpoint.
Yes — build contextual flows and adapt them by placement, time windows, or passenger answers.
API & webhooks; Tapsy can connect to existing systems and workflows.
Yes — consent flows, encryption, and data export tools are standard.
Tapsy Stands start at just €15-30 for small units and €60-150 for larger installations. Significantly cheaper than traditional kiosks while delivering superior engagement results for travel hubs.
Yes! Our Flow Builder lets you create contextual campaigns and upsell offers in minutes. Adapt surveys based on traveler answers, time windows, or location placement—perfect for promoting services or collecting feedback at different stages of the journey.
Real-time dashboards, sentiment clustering, operational issue tracking, and ROI tracking. Turn traveler feedback into actionable insights that help you improve services, optimize operations, and enhance the travel experience.
Deploy Tapsy touchpoints at gates, platforms, restrooms, and information areas - and start turning passenger feedback into operational action.
