Place app-free Tapsy stands at entrances, exits, concessions, and screens to capture guest input while the experience is fresh and reward repeat visits. All with a simple tap.
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Guests tap a Tapsy Point with their phone — no app, no login, no friction. Perfect for high-volume footfall.
They answer a 10–30 second micro-feedback flow: quick ratings, issue selection, or a short comment — right where it happened.
They instantly receive a small perk (e.g., popcorn upgrade next visit, drink discount, loyalty points, member perk) — boosting participation and repeat visits.
Movie-goers are increasingly picky and quick to move on, but if you understand the experience from their point of view, you'll probably get some very helpful data. By catching issues while guests are still on-site, cinemas can resolve problems in real time, protect their ratings, and turn frustration into loyalty — with instant rewards that bring guests back. For the movie-goers of today - and tomorrow!
Fast, mobile-first micro-surveys designed for high footfall.
Touchpoint-level insights: concessions, screens, restrooms, and time slots.
Let guests vote on programming, formats, and improvements.
Instant vouchers, upgrades, and "next visit" perks that drive repeat attendance.
See top themes (queues, restrooms, temperature, sound) and trends by location/screen/time.
Connect via API/webhooks to your existing tools (CRM, loyalty, ops ticketing) and keep control of your data.
For single-location and growing teams: real-time feedback, rewards, advanced analytics, and multi-location visibility.
For large networks that need API access, white-labeling, and dedicated success support.
No — they tap and answer in the browser.
Yes — each Tapsy Point can have its own flow.
Yes — if a guest reports a bad experience, you can instantly issue a voucher/perk.
Yes — track insights by touchpoint and time to find recurring issues.
Yes — roll out per site and benchmark performance.
Give your guests a better experience today and a reason to return tomorrow.
