Capture instant feedback from a branded stand in your lobby, rooms, or breakfast area — no app required — and reward guests for sharing their experience. All with a simple tap.
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Guests tap a Tapsy Point with their phone — no app, no login drama. Perfect for international guests and short stays.
Guests answer a 10–30 second question flow: smileys, quick ratings, or short comments — in their language.
Guests get a small perk for participating (e.g., free coffee, late checkout draw, bar discount) — redeemable during the stay or on the next visit.
An experience guests come back for
Mobile-first, multilingual, easy to complete in under a minute.
Real-time ratings by touchpoint (arrival, room, breakfast, amenities, checkout).
Guests suggest improvements and vote — you show what's been implemented.
Instant vouchers, perks, discounts, or "next stay" offers.
Dashboards with themes and sentiment, benchmarking across locations, and insight that helps ops teams act.
Connect with PMS / CRM / loyalty tools via API & webhooks and keep ownership of your guest feedback data.
For single-location and growing teams: real-time feedback, rewards, advanced analytics, and multi-location visibility.
For large networks that need API access, white-labeling, and dedicated success support.
No — they tap and answer in the browser.
Yes — configure flows per touchpoint, ideal for international hotels.
Yes — build contextual flows and change them by placement, time windows, or answers.
Yes — via API & webhooks (and you can connect to your existing stack).
Your current copy already says yes (consent flows, encryption, data export tools).
Tapsy Stands start at just €15-30 for small units and €60-150 for larger lobby editions. Significantly cheaper than traditional kiosks while delivering superior engagement results for hotels and resorts.
Yes! Our Flow Builder lets you create contextual campaigns and upsell offers in minutes. Adapt surveys based on guest answers, time windows, or location placement—perfect for promoting spa services, restaurants, or collecting feedback at different stages of the guest journey.
Real-time dashboards, chain benchmarking, sentiment clustering, churn prediction, and ROI tracking. Turn guest feedback into actionable insights that help you improve service quality, optimize amenities, and drive repeat bookings.
Place Tapsy Points at check-in, rooms, and breakfast — and start improving the stay from day one.
