Tap
Members, parents, and visitors tap a Tapsy Point with their phone — no app, no login, no friction.

Tell
They answer a 10–30 second micro-flow: quick ratings, issue reporting, or a short suggestion — right when it matters (after training, after a match, at the clubhouse).

Treat
They receive a small perk or recognition (e.g., canteen discount, raffle entry, "member thank-you" reward) — increasing response rates and strengthening community spirit.




