Welcome to Tapsy (Tapsy.ai). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights when using our website.
If you have any questions, please contact us at: [email protected] or [email protected].
1. Who We Are
Tapsy is a guest engagement platform developed by Social Tech Projects ApS, a Danish company building digital solutions for guest engagement and hospitality technology.
- Data Controller: Social Tech Projects ApS
- Address: Charlotte Muncks Vej 7, Copenhagen, Denmark
- Emails: [email protected], [email protected]
2. What Personal Data We Collect
We only collect personal data that is necessary for website analytics and for responding to your requests.
a. Data collected automatically (Analytics)
When you visit our website, we use analytics tools to collect anonymized usage information, including:
- Pages visited
- Time spent on the site
- Browser and device type
- Location (city-level, anonymized)
- Referring website
Analytics is configured with IP anonymization enabled. We only collect this data after you have given your consent through our cookie consent banner.
b. Data you provide voluntarily
If you submit a request or contact form, we may collect:
- Name
- Email address
- Organization
- Message or request details
This information is only used to respond to your inquiry.
3. How We Use Your Data
We use your personal data for:
- Website analytics: To understand how visitors use our site and improve performance.
- Responding to inquiries: To answer questions or provide information you request.
- Security and maintenance: To keep our website secure and functioning properly.
We do not conduct automated decision-making or profiling beyond essential analytics.
4. Legal Basis for Processing
Under GDPR, we process data based on:
- Analytics: Consent (you provide explicit consent through our cookie consent banner).
- Form submissions: Consent (you provide the information voluntarily).
5. Sharing Your Data
We do not sell or share your data for marketing.
We only share data with trusted service providers:
- Analytics providers – website analytics
- Web3Forms – form submission processing and delivery
- Cloudflare Turnstile (Cloudflare, Inc.) – spam protection and bot verification
All service providers act as data processors.
6. International Data Transfers
Some service providers may process data outside the EU/EEA. When possible, we use providers hosted within the EU/EEA.
International data transfers rely on GDPR-approved safeguards, such as:
- Standard Contractual Clauses (SCCs)
- Adequate protection mechanisms
7. Data Retention
We retain:
- Analytics data: Up to 26 months
- Form submissions: Until they are no longer needed for contacting you back, or as required by law
8. Your Rights
You have the right to:
- Access your data
- Correct incorrect data
- Request deletion
- Withdraw consent
- Object to processing
- Request data portability
To exercise your rights, contact: [email protected]
9. Cookies and Cookie Consent
We use cookies for:
- Analytics: To analyze website usage and improve our services (requires your consent)
- Basic website functionality: Essential cookies required for the website to function properly
When you first visit our website, you will see a cookie consent banner that allows you to:
- Accept all cookies (including analytics cookies)
- Accept only necessary cookies (rejecting analytics cookies)
Your cookie preferences are saved in your browser's local storage. You may also manage or disable cookies via your browser settings at any time.
If you choose to reject analytics cookies, analytics tools will not collect any data about your visit.
10. Form Submission Services (Web3Forms and Cloudflare Turnstile)
When you submit a demo request or contact form on our website, we use Web3Forms (web3forms.com) as our form submission service provider. Web3Forms processes your form submissions and delivers them to us via email.
To protect our forms from spam and abuse, we use Cloudflare Turnstile, a privacy-friendly captcha service. Cloudflare Turnstile helps verify that form submissions are made by humans and not automated bots.
Web3Forms:
Web3Forms acts as a data processor and handles:
- Collection of form data you submit (name, email, phone, company, message, etc.)
- Processing and forwarding form submissions to us via email
- Temporary storage of form data for delivery purposes
For more information about Web3Forms' privacy practices, please visit: https://web3forms.com/privacy
Cloudflare Turnstile:
Cloudflare Turnstile is provided by Cloudflare, Inc. and is used to verify that form submissions are legitimate. When you complete a form:
- Cloudflare Turnstile may collect certain information to verify you are human, including:
- Browser and device information
- IP address (anonymized)
- Interaction patterns with the captcha widget
Cloudflare Turnstile's privacy policy: https://www.cloudflare.com/privacypolicy/
Cloudflare Turnstile is a privacy-friendly alternative to Google reCaptcha and is used by millions of websites worldwide.
By submitting a form, you consent to your data being processed by Web3Forms and Cloudflare Turnstile as described above. Both services act as data processors on our behalf.
11. Changes to This Policy
We may update this Privacy Policy when necessary. The latest version will always be posted on this page.
12. Contact Us
For questions about this Privacy Policy or your data rights, contact:
- Social Tech Projects ApS
- Address: Charlotte Muncks Vej 7, Copenhagen, Denmark
- Emails: [email protected], [email protected]