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Turn every tap into feedback, rewards, and repeat visits

With Tapsy, guests tap an NFC point, share quick feedback, and receive an instant reward, helping you fix issues faster and bring them back again. No app. No registration. Just tap.

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Tapsy Platform Dashboard

The Tapsy Loyalty Loop, powered by NFC

Tap

Simply tap the Tapsy Point with the phone. No apps needed — instant access through NFC technology.

Tell

Leave quick feedback with smileys, short surveys, or reviews. Share the experience instantly to help businesses improve.

Treat

Receive a small treat (discount, voucher or freebie) instantly as a thank you, redeemable on your next visit.

Turn in-the-moment guest feedback into "Heck yes, let’s come back"

We believe happy guests = a healthy business. And the data backs it up. 84% of businesses that improve their guest experience see revenue grow. Tapsy makes that easier than ever.

Tapsy behind wall

Quick pulse surveys and feedback collection

Guests complete short, engaging surveys through NFC taps. AI generates multilingual questions, capturing valuable insights instantly.

See survey tools

Turn customers into co-creators

Let people suggest improvements, vote on ideas, and see what's being implemented. Build trust with a clear "You said, we did" loop — across one location or many.

Explore idea boards

Capture feedback while it still matters

Collect quick ratings and comments at key moments — entrance, checkout, service points, or exit. Spot patterns instantly and act before a small issue becomes a lost customer.

See evaluation tools

Boost participation with instant rewards

Offer guaranteed perks like discounts, freebies, givewaway, coupons or digital stamps. Motivate higher response rates and create repeat visits with rewards that feel immediate and fair.

Explore rewards

…and everything you need to understand guests and improve their experience

Feedback & Surveys

Multilingual, mobile-friendly, and AI-assisted insights.

Experience Evaluation

Real-time ratings and trends across touchpoints and locations.

Idea Boards

Suggest, vote, prioritize, and close the loop transparently.

Rewards & Incentives

Instant coupons, perks, freebies, and loyalty triggers.

AI Insights & Analytics

Dashboards, themes, sentiment, benchmarks, and churn signals.

Integrations & Data Ownership

API + webhooks to connect your stack while keeping your data first-party.

Frequently asked questions

  • Do people need to download an app?

    No! Tapsy uses NFC technology so people can participate instantly in their browser.

  • Can Tapsy run in multiple languages?

    Absolutely! Multilingual flows are built-in and easy to configure per touchpoint. Perfect for any venue or organization welcoming customers, visitors, members, or students from around the world.

  • What can we use Tapsy for?

    Real-time feedback, quick evaluations, issue reporting, idea voting, and instant rewards — all connected to one dashboard.

  • What integrations are available?

    Tapsy connects via API & webhooks, so you can integrate with your CRM, POS, ticketing, booking, member systems, or internal tools.

  • Is Tapsy GDPR-compliant?

    Yes — consent flows and data controls are included, built with European privacy requirements in mind.

  • How much does the hardware cost?

    Tapsy Points start from low-cost units and scale up to branded editions — far cheaper and simpler than kiosks.

  • Can we customize the flows?

    Yes — build contextual campaigns in minutes (by location, time window, or touchpoint), with branching questions and tailored rewards.

  • What kind of analytics do we get?

    Real-time dashboards, trends, themes, sentiment signals, reward redemption stats, and performance comparisons across locations.

No Surprises. Just Plans.

Tapsy thinking
Tapsy BUSINESSMost popular

For single-location and growing teams: real-time feedback, rewards, advanced analytics, and multi-location visibility.

Tapsy ENTERPRISE

For large networks that need API access, white-labeling, and dedicated success support.