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Nederlands
Platform
Functionaliteiten
Ontdek enquêtes, beloningen en tools die gastenfeedback en klanttevredenheid verbeteren.
Tapsy Points
Vergelijk premium NFC-standopties die passen bij jouw locatie en merk.
Over ons
Ontdek het team en het verhaal achter Tapsy.
Toepassingen
Klantbetrokkenheid
Realtime klantfeedback en interactie op het fysieke contactmoment — tap, verzamelen, belonen en direct opvolgen in één flow.
Klanttevredenheid
CSAT, NPS, CES en smiley-enquêtes aan tafels, balies en uitgangen — niet pas dagen later via e-mail.
Customer Experience
Meet customer experience met realtime feedback en AI-analyses — aan tafels, balies, tijdens sessies en bij uitgangen.
Gastenfeedback
Verzamel gastenfeedback en verbeter de klanttevredenheid tijdens het verblijf — bij receptie, kamers, ontbijt en uitgangen.
NFC & QR-code feedback
Een NFC-tap of QR-scan opent een korte mobiele flow — zonder app, zonder account en zonder lange formulieren die mensen afhaken.
Digitale klantloyaliteit
Klantloyaliteit op basis van feedback, met directe beloningen en slimme prikkels voor herhaalbezoek — niet alleen punten voor bestedingen.
Ideeën verzamelen
Verzamel ideeën van klanten, bezoekers, leden en medewerkers via NFC en QR — inclusief stemmen en groeperen op thema.
Enquêtezuil
Een slimme, lichte feedbackzuil of enquêtezuil als alternatief voor logge tabletterminals — met branded points en smartphones.
Branches
Restaurants & Cafés
Verzamel directe gastenfeedback tijdens het bezoek en stimuleer herhaalbezoek.
Hotels & Hospitality
Verbeter verblijven met realtime inzichten in service, gastenfeedback en klanttevredenheid.
Attracties & Cultuur
Meet bezoekerstevredenheid tijdens tentoonstellingen, tours en andere contactmomenten.
Events & Conferenties
Krijg inzicht in bezoekerservaringen tijdens events en stuur direct bij.
Wellness & Persoonlijke diensten
Volg servicekwaliteit op en laat klanten vaker terugkomen.
Reizen & Mobiliteit
Verzamel snelle klantfeedback op drukke contactpunten van reizigers.
Retail
Zet winkelfeedback om in betere operatie en sterkere klantloyaliteit.
Coworking & Kantoren
Begrijp sneller wat leden nodig hebben en optimaliseer gedeelde werkplekken.
Medewerkersbetrokkenheid
Versterk de bedrijfscultuur met snelle interne feedbackloops.
Wonen
Verzamel huurdersfeedback en verbeter de woonervaring sneller.
Thuisbezorging
Verzamel feedback na bezorging en los klantproblemen snel op.
Onderwijs
Verzamel studentenfeedback en campusfeedback op de plekken waar de ervaring ontstaat.
Bioscopen
Verbeter de bioscoopervaring met directe feedback van bezoekers.
Sportverenigingen
Betrek leden actief en verbeter de clubervaring continu.
Prijzen
Resources
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