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Gasten tikken op de Tapsy Point, delen direct hun mening en krijgen een beloning — waarna ze sneller terugkomen. Snelle klantfeedback wordt zo klantloyaliteit, herhaalbezoek en extra omzet, allemaal met één tap.
Gasten houden simpelweg hun telefoon tegen de Tapsy Point. Geen app nodig — direct toegang via NFC. Verzamel snel gastenfeedback met smileys, korte enquêtes of reviews.
Maak meerdere beloningscampagnes op maat voor specifieke locaties, momenten en tijdsperiodes.
Verzamel realtime beoordelingen en klantfeedback op belangrijke contactmomenten. Krijg direct inzicht in klanttevredenheid en ontdek waar de customer experience beter kan.
Stuur gasten direct een kleine beloning als bedankje, zoals korting, een voucher of een gratis extraatje. Inclusief tracking van inwisseling. Zo wordt feedback geven moeiteloos, ontvangen gasten direct waarde en stimuleer je meer terugkerende bezoeken.
Krijg direct toegang tot dashboards, benchmarking tussen vestigingen, sentimentclustering, churn-waarschuwingen en voorspellende signalen om trends in gastenfeedback te zien voordat ze problemen worden.
Koppel Tapsy via API en webhooks aan je PMS, POS, CRM en loyaliteitssystemen. Houd volledige controle over gastgegevens met GDPR-conforme tools.
Duurzame houten standaards voor directe gastenfeedback zonder app.
Bouw je eigen gastendatabase op in plaats van waardevolle inzichten aan derden te verliezen.
Doorbreek taalbarrières met automatische vertaling in meer dan 90 talen en maak klantfeedback toegankelijk voor iedereen.
Stem het platform af op je merkidentiteit voor een naadloze ervaring die perfect past bij de uitstraling van je organisatie.
Integreer je bestaande authenticatiesysteem en e-mailinfrastructuur voor soepele toegang en eenduidige communicatie.
Genereer QR-codes voor snelle, directe toegang tot feedbackpagina’s, formulieren en innovatie-updates.
