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Tikken. Vertellen. Belonen.
Gasten tikken op het Tapsy Point, vertellen je wat ze denken en krijgen een beloning — dan komen ze terug voor meer. Snelle feedback wordt loyaliteit, herhaalde bezoeken en omzet, alles met één tik.
Eén-tik Feedback via Tapsy Point
Gasten tikken gewoon met hun telefoon op het Tapsy Point. Geen apps nodig — directe toegang via NFC-technologie. Laat snelle feedback achter met smileys, korte enquêtes of beoordelingen.
Beloningscampagne Bouwer
Maak meerdere beloningscampagnes op maat voor specifieke gebieden en tijdsperioden.
Ervaringsevaluatie
Vang realtime ervaringsbeoordelingen en feedback op bij belangrijke aanraakpunten. Begrijp gastentevredenheid direct en identificeer verbetergebieden.
Beloningen en Incentives
Lever direct een kleine beloning (korting, voucher of gratis item) aan gasten als dank. Inlossingsvolging inbegrepen. Moeiteloze feedback voor jou, directe waarde voor hen en meer terugkerende gasten voor je bedrijf.
AI Inzichten en Analyses
Krijg directe dashboards, ketenbenchmarking, sentimentclustering, churn-waarschuwingen en voorspellende signalen om gastentrends te spotten voordat ze problemen worden.
Integraties en Databeheer
Verbind Tapsy met je PMS, POS, CRM en loyaliteitssystemen via API en webhooks. Behoud volledige controle over gastendata met GDPR-conforme tools.
Alles wat je nodig hebt, niets wat je niet nodig hebt
NFC-standaards
Milieuvriendelijke houten standaards die directe gastbetrokkenheid zonder apps mogelijk maken.
Databeheer
Bouw je eigen gastendatabase op in plaats van inzichten aan derden te verliezen.
Meertalige Ondersteuning
Breek taalbarrières met automatische vertaling in meer dan 90 talen, waardoor inclusiviteit in het innovatieproces wordt gegarandeerd
Aangepaste Branding
Lijn het platform af op je merkidentiteit voor een naadloze ervaring die past bij het uiterlijk en gevoel van je organisatie
Aangepaste OpenID-login en E-mailprovider
Integreer je bestaande authenticatiesysteem en e-mailinfrastructuur voor naadloze gebruikers toegang en verenigde communicatie
QR-code Generatie
Genereer QR-codes om gebruikers eenvoudige, directe toegang te geven tot ideeënindieningsformulieren, feedbackpagina's en innovatie-updates