Tapsy
  • Platform
    • FeaturesDiscover surveys, rewards, and tools that improve guest experiences.
    • Tapsy PointsCompare premium NFC stand options to match your space and brand.
    • AboutMeet the team and story behind Tapsy.
  • Use cases
    • Customer EngagementReal-time feedback and engagement at the physical moment — tap, collect, reward, and act in one loop.
    • Customer SatisfactionCSAT, NPS, CES, and smiley surveys at tables, counters, and exits — not days later by email.
    • Customer ExperienceMeasure CX with real-time feedback and AI analytics — at tables, counters, sessions, and exits.
    • Guest FeedbackCollect guest feedback and improve satisfaction during the stay — reception, rooms, breakfast, and exits.
    • NFC & QR FeedbackNFC tap or QR scan opens a short mobile flow — no app, no account, no long forms people abandon.
    • Digital LoyaltyFeedback-powered loyalty with instant rewards and return incentives — not points for spending alone.
    • Idea CollectionCollect customer, visitor, member, and employee ideas via NFC and QR — with voting and theme grouping.
    • Survey KioskA lightweight survey kiosk alternative — branded points and phones, not bulky tablet terminals.
  • Industries
    • Restaurants & CafésCapture in-the-moment dining feedback and boost return visits.
    • Accommodation & HospitalityImprove guest stays with real-time service and experience insights.
    • Visitor Attractions & CultureMeasure visitor satisfaction across exhibitions, tours, and moments.
    • Events & ConferencesUnderstand attendee sentiment during events and act immediately.
    • Wellness ServicesTrack service quality and keep clients coming back.
    • Travel & MobilityCollect quick traveler feedback at high-traffic touchpoints.
    • Retail SpacesTurn store feedback into better operations and loyalty.
    • Coworking OfficesHear member needs faster and optimize shared spaces.
    • Employee EngagementStrengthen culture with fast internal feedback loops.
    • HousingCapture tenant feedback and improve residential experiences faster.
    • Home DeliveryCollect post-delivery feedback and recover customer issues quickly.
    • EducationGather student and campus feedback where experiences happen.
    • CinemasImprove showtime experiences with instant audience feedback.
    • Sports AssociationsEngage members and improve club experiences continuously.
  • Pricing
  • Resources
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Resources & Insights

Comprehensive guides, case studies, and tools to help you master guest engagement

QR Code Survey for Restaurants
Articles

QR Code Survey for Restaurants

  • Tapsy TeamTapsy Team
  • •
  • May 29, 2026

Learn how to launch a qr code survey restaurant strategy to collect feedback, improve service, boost loyalty, and choose the right tools.

Read more
Articles
Guest Engagement Platform for Physical Experiences

Guest Engagement Platform for Physical Experiences

  • Tapsy TeamTapsy Team
  • •
  • May 27, 2026
Articles
Omnichannel Customer Experience for Local Businesses

Omnichannel Customer Experience for Local Businesses

  • Tapsy TeamTapsy Team
  • •
  • May 27, 2026
Articles
Wallet Loyalty Cards: When They Work and When They Do Not

Wallet Loyalty Cards: When They Work and When They Do Not

  • Tapsy TeamTapsy Team
  • •
  • May 27, 2026
Articles
Benefits of Loyalty Programs for Guest Experience

Benefits of Loyalty Programs for Guest Experience

  • Tapsy TeamTapsy Team
  • •
  • May 26, 2026
Articles
NFC Feedback for Hotel Reception Areas

NFC Feedback for Hotel Reception Areas

  • Tapsy TeamTapsy Team
  • •
  • May 26, 2026
Articles
Customer Retention Metrics for Local Businesses

Customer Retention Metrics for Local Businesses

  • Tapsy TeamTapsy Team
  • •
  • May 25, 2026
Articles
Customer Reward Program: How to Design One

Customer Reward Program: How to Design One

  • Tapsy TeamTapsy Team
  • •
  • May 25, 2026
Articles
Customer Satisfaction Examples by Industry

Customer Satisfaction Examples by Industry

  • Tapsy TeamTapsy Team
  • •
  • May 25, 2026
Articles
How to Use Feedback During an Event, Not After

How to Use Feedback During an Event, Not After

  • Tapsy TeamTapsy Team
  • •
  • May 25, 2026
Articles
Tapsy AI Survey Question Examples

Tapsy AI Survey Question Examples

  • Tapsy TeamTapsy Team
  • •
  • May 25, 2026
Articles
Attendee Engagement Platform With Feedback and Rewards

Attendee Engagement Platform With Feedback and Rewards

  • Tapsy TeamTapsy Team
  • •
  • May 24, 2026
Articles
Best Customer Survey Questions for In-Person Businesses

Best Customer Survey Questions for In-Person Businesses

  • Tapsy TeamTapsy Team
  • •
  • May 24, 2026
Tapsy
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