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Taper. Raconter. Récompenser.
Les clients tapent le Tapsy Point, vous disent ce qu'ils pensent et obtiennent une récompense — puis reviennent pour plus. Les commentaires rapides deviennent fidélité, visites répétées et revenus, le tout en un tap.
Commentaires en un tap via Tapsy Point
Les clients tapent simplement le Tapsy Point avec leur téléphone. Aucune application nécessaire — accès instantané via la technologie NFC. Laissez des commentaires rapides avec des smileys, des sondages courts ou des avis.
Constructeur de Campagnes de Récompenses
Créez plusieurs campagnes de récompenses adaptées à des zones et périodes spécifiques.
Évaluation de l'Expérience
Capturez les évaluations et commentaires d'expérience en temps réel aux points de contact clés. Comprenez la satisfaction des clients instantanément et identifiez les domaines d'amélioration.
Récompenses et Incitations
Livrez instantanément une petite récompense (réduction, bon ou cadeau) aux clients en remerciement. Suivi des rachats inclus. Commentaires sans effort pour vous, valeur instantanée pour eux et plus de clients qui reviennent pour votre entreprise.
Informations et Analyses IA
Obtenez des tableaux de bord instantanés, des références de chaîne, le regroupement de sentiments, les alertes d'attrition et les signaux prédictifs pour repérer les tendances des clients avant qu'elles ne deviennent des problèmes.
Intégrations et Propriété des Données
Connectez Tapsy à vos systèmes PMS, POS, CRM et de fidélité via API et webhooks. Maintenez le contrôle total sur les données clients avec des outils conformes au RGPD.
Tout ce dont vous avez besoin, rien de ce dont vous n'avez pas besoin
Supports NFC
Supports en bois écologiques qui permettent l'engagement instantané des clients sans applications.
Propriété des Données
Construisez votre propre base de données clients au lieu de perdre des informations auprès de tiers.
Support Multilingue
Brisez les barrières linguistiques avec la traduction automatique en plus de 90 langues, garantissant l'inclusivité dans le processus d'innovation
Marque Personnalisée
Alignez la plateforme avec votre identité de marque pour une expérience fluide qui correspond au look and feel de votre organisation
Connexion OpenID Personnalisée et Fournisseur d'Email
Intégrez votre système d'authentification existant et votre infrastructure email pour un accès utilisateur fluide et une communication unifiée
Génération de Code QR
Générez des codes QR pour donner aux utilisateurs un accès facile et direct aux formulaires de soumission d'idées, pages de commentaires et mises à jour d'innovation